Privacy policy

Privacy Policy herein governs the treatment of Personal Data concerning as consequence of the access and use of this Website (hereinafter, “Website”), made by Pôle Position Optimisation Services and Tools, hereinafter Pôle Position, with registered office in 49 Rue Théodore Roosevelt, 1030 Brussels, Belgium, with VAT Number BE 0568542140. For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the “GDPR”)), your data will be controlled by Pôle Position undertaking that you have instructed or that is providing services to you or communicating to you (hereinafter to be used interchangeably as “User” or “You”).

In general, your data will be treated in order to provide the services presented through the Website and to address the different types of relations that may arise with Pôle Position as a result of the requests or procedures that you make through the Website. Data to be treated will be such that you provide us through the various forms contained in this Website or by email, as well as those means generated during the maintenance of the corresponding relation.

1. Personal Data Automated Treatment – Consent and Authorisation

Pôle Position, as responsible for the databases, considers that by sending your data to us through the forms provided or by e-mail, you are granting us your Authorisation and expressing your consent for your data treatment in our databases for the purposes established in the Privacy Policy herein, with although of a revocable nature and without retroactive effects, and that you accept the Privacy Policy herein for your Personal Data which will be treated with absolute confidentiality. Services offered through the Website are targeted for people over 18 years old. Therefore, we have no procedures to obtain parental consent in any case. By sending your data to us through the forms provided or by e-mail, therefore the User declares to be of legal age.

2. Which Data we request and for Which Purpose?

Pôle Position informs that in no case You are obliged to provide your personal data to us. Such data are appropriate, relevant and strictly necessary to perform the purpose for which they are collected, notwithstanding, data marked with an asterisk (*) are mandatory to supply the contracted services. Notwithstanding different purposes that may be revealed in the data collection forms, the aim of requesting personal data through the  website is providing the services offered through it and attending the different types of relations with Pôle Position as a consequence of the requests or procedures performed through the Website. It includes, but is not limited to, the answer to your information requests through our contact forms, and the development and performing of the contracted services (Project management, domain names registry, e-mail and hosting services, etc.) including the sending of technical information that is necessary for the proper provision and invoicing of such services. Additionally, during the personal data collection, your consent may be requested or you may receive the possibility of opposing to the treatment of such data for a different purposes (i.e. sending of commercial communications). In the event of you not agreeing with such additional treatments, please untick the appropriate box accordingly.

3. Exercising Rights of Access, Rectification, Cancellation and Opposition to the Personal Data Treatment

At any time you have the right to oppose the treatment of your personal data and to revoke the consents provided, and the right to access our files for free in order to consult your data, rectify it in the event they are incorrect and cancel them if you do not want to be in our database. You can give us notice to Pôle Position of the rights you need to exercise  by contacting to Pôle Position – Data Protection Manager – 49 Rue Théodore Roosevelt, 1030 Brussels, Belgium or at [email protected]

4. Data Transfer or Communication

Pôle Position informs you that your data are treated confidentially and used exclusively internally and for the purposes indicated herein. Notwithstanding, data collected in the Website may be communicated to third parties when necessary for the development, maintenance and control of the relation established or when there is legal authorisation. We will not transfer or communicate your data to any third party your data, unless otherwise authorised by the User.

5. Update and removal of data

It is important that, in order to keep your personal data updated, you give us notice of any modification. Otherwise, we shall not respond to the truthfulness of your data. Similarly, we certify that all the provided are true, valid and relevant for the purpose for which we have requested them, and that you provide such data by yourself. We understand that if you do not express your personal data to be deleted from our files, you are still interested in being incorporated in our database until deemed appropriate by Pôle Position, and as long as it is suitable for the purpose for which they were obtained.

6. Automated Files Confidentiality and Security Guarantee

In response to the trust placed by You in Pôle Position and taking into account the importance that your personal data require in terms of protection and confidentiality, we inform you that we have adopted all the necessary technical and organisational measures in order to safeguard the security your personal data, as required by the applicable data protection law that governs the regulation of security measures on files containing personal data. Notwithstanding, the user must be aware that Internet security measures are not indefeasible.

7. Commercial communications by electronic means

Pôle Position may send you, by electronic means (i.e. e-mail, SMS, etc.), commercial or advertising information regarding our products and services, as well as information requesting your participation in sweepstakes, events and satisfaction surveys, unless you have declared your opposition in the corresponding form. In any case, you may oppose to the sending of electronic commercial communications at any time by sending an email to the following address: [email protected] or using the specific means established in the commercial communications.

8. Linked Sites

This Website may contain links to other websites external to this Website, so that we cannot guarantee or respond to the personal data treatment that the user provides to those websites. Therefore, we recommend that you review the privacy policies of such external webs.